Frequently asked questions

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  • What is a bonus?

  • Can I get a bonus?

  • How do I claim a bonus offer?

  • What is a Cash Spin and Free Spin?

  • If I have activated a bonus, can I make a withdrawal?

  • How much funds do I have to wager to complete the bonus?

  • How do I know how much I have left to wager of my bonus?

  • Do I have to join Wunderino to play the games?

  • What happens if I lose connection while playing?

  • Where can I see how much I have left to wager?

  • My bonus disappeared! What happened?

  • Can I cancel my bonus?

  • What are your bonus terms?

  • Cash spins on first deposit

  • Why do I get the error "insufficient funds" when playing certain games?